What is the general ordering procedure?
- Browse and choose a product you like
- Customise it to YOUR specification
- Order it online - it's that simple.
Our online ordering process is really simple, it works like this. You browse through our memorial cards, bookmarkers etc until you find one you like. Next you customise it my adding details of your loved one, and choosing from a wide selection of verses available, or you can type in your own. Add the product to your basket, and pay for it. Once we have received your photographs which you can upload or post into us, one of our team of designers will generate your artwork exactly to your specification and send you a proof via email/post. Once you have given us the go-ahead, your printed memorial cards will be sent to you according to your shipping preferences which you will have specified during the order process.
What are your opening hours?
The Memorial Card Company.com office hours are Monday to Friday from 9:00am to 5:30pm GMT. However we can be contacted by e-mail and we will respond as soon as possible.
How long will it take?
Your proof will be sent to you typically within 2 working days. When you confirm the proof, you will be presented with a range of delivery options which you can choose from
How do I make Payment for my order?
Online payment can be made using Paypal or Google Checkout. If you prefer to pay over the telephone using your credit card, this can be arranged also.
How will I receive my proof?
We can e-mail your proof to you as a PDF file free of charge or post it at a small additional charge.
Are envelopes included with my order?
All cards are supplied with envelopes except bookmarks and credit card sized cards due to their irregular size.
Can I post my photo if I’m unable to upload it?
Our website will prompt you to upload your photo during the simple ordering process, and will also give you the option to send your photographs by regular mail if you prefer. Alternatively, if you do not have the facility to email your photograph you can post it to the address below quoting your order reference. Your photographs will be handled very carefully, and sent back to you with your order.
Please post your photographs to:
Memorial Card Company.com
1 Lackaghboy Road,
Lackaghboy,
Enniskillen,
Co. Fermanagh,
N Ireland, UK.
BT74 4RL
What format should I supply images in?
You can supply pictures in any image format you prefer, we can then edit these in any way you require. Try to get an image which is as clear as possible so the reproduction will be as high quality as possible on the finished product. Please click here to view our image requirements…
Can you edit pictures to remove background and red-eye?
We can use Photoshop to edit your photos in any way you require. We can change the background and if the person is with other people in the picture we can crop them out and enlarge the image as required. |
